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HomePrivacy Policy

Privacy Policy

Last Updated: July 3, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading platform and services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data

    Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the service.

  • Financial Data

    Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services.

  • Derivative Data

    Information our servers automatically collect when you access the service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the service.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your account.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Email you regarding your account or order.
  • Improve our website and services.
  • Monitor and analyze usage and trends to improve your experience with the service.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights and Choices

You have certain rights regarding the personal information we hold about you. These may include the right to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to certain uses of your personal information.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

CtraderAI
123 AI Trading Ave
Silicon Valley, CA 94000
Email: privacy@ctraderai.com